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integrated service center

Your Epson service flow — online, faster, and trackable.

Drive2Fix is BERTUBI’s digital Epson service platform. Book service, track repair progress, and connect to an authorized service center without a confusing process.

Book service online anytime, from anywhere
Track repair progress in real time
A clearer Epson-authorized service workflow
Certified technicians and original spare parts
Drive2Fix

Digital Epson service platform by BERTUBI

Epson Authorized
Epson Authorized Service Partner
Officially registered in Indonesia
How it works

Your Epson service flow made simple

Four simple steps to get your Epson device serviced without a confusing process.

1

Sign in

Open Drive2Fix and sign in to your account.

2

Choose a service

Choose your device type and enter the main issue.

3

Book & confirm

Choose the most suitable service schedule or location.

4

Track progress

Track the repair status directly from your dashboard.

Services

All your Epson service needs

From personal inkjet printers to office projectors and enterprise scanners.

🖨️

Printer service

Comprehensive service for Epson printer lines.

  • Diagnostics & troubleshooting
  • Cleaning and alignment
  • Original spare parts
  • Post-service warranty
Book now →
📽️

Projector service

Epson projector service for offices, classrooms, and presentation rooms.

  • Optics & lens cleaning
  • Projector lamp replacement
  • Image and color calibration
  • Port and connection repair
Book now →
🖥️

Scanner service

Scanner service for personal and enterprise needs.

  • Roller & sensor cleaning
  • Scan output calibration
  • ADF & flatbed repair
  • Driver & firmware updates
Book now →

Authorized service with broader coverage

Drive2Fix helps customers access a clearer, faster, and more convenient Epson service flow.

30+
supported cities
7×24
status visibility

Key service cities

JakartaBandungSurabayaSemarangYogyakartaMedanMakassarDenpasar
FAQ

Frequently asked questions

Quick answers to the most common customer questions.

Is Drive2Fix an official Epson service flow?
Yes. This page presents an authorized Epson service partner workflow operated through Drive2Fix.
Can I track the repair status?
Yes. Service status can be tracked through the Drive2Fix platform.
Are the spare parts original?
For the authorized service workflow, spare part usage follows the official service standard.

Need a clearer service flow?

Open Drive2Fix for booking, tracking, and a more practical service experience.

Book service now →Open Drive2Fix app ↗
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Fast answers about our solutions, Drive2Fix, implementation, and how to contact our team.

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